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Crisis & Emergency

If you have a behavioral health emergency

it is important that care starts right away. Emergencies can include thoughts about hurting yourself, thoughts about hurting someone else, serious reactions to medicines you take for an emotional problem or mental illness, a significant increase in symptoms (such as hearing voices or feeling very sad, angry, or panicky) having blackouts or shakes while using alcohol or drugs or right after you stop using them.

To get help in a crisis, you can

come to the Wellness Center or call our main number   (928)475-1500  during business hours (Monday to Friday, 8:00 – 4:30) go to the San Carlos Apache Healthcare Corporation emergency room at any time call EMS   (928)475-2388   or the San Carlos Police Dept (928)475-2311   and, you can call the toll-free 24-hour crisis support line through Cenpatico at   (866)495-6735   where they will either talk to you or send someone out to talk with you.

Starting Services

To begin services

Adults you will first need to contact the Peridot Wellness Center.   (928)475-1500   or or Bylas Wellness Center   (928)475-3450   for child services you will need to contact the San Carlos Wellness Center   (928)475-1500   and ask to schedule an initial intake appointment.

This initial intake appointment

will take about an hour and you will meet with one of our trained case managers. After the intake, you will be assigned to see a counselor or therapist.

At your intake

you will be asked to sign consent and release forms that will give the Wellness Center legal permission to see you or your child.

Background information

will also be gathered on you and your situation, which will then be passed along to your assigned counselor or therapist. This information helps to create the right treatment plan just for you. It is also required that we gather this information before services can begin, per regulations from the State of Arizona.

If you are court ordered for DUI treatment, you will also be asked at your intake appointment to stay for an additional hour to complete two assessment measures that the State of Arizona legally requires. The MAST is a paper and pencil survey and the DRI-2 is a computer-based test. If you have any challenges with reading, our staff will assist you in this process.

Clients' Rights

When you are intake for services at the Wellness Center, your rights as a client will be fully explained and you will be offered a written copy of your rights. In summary, when you receive services at the Wellness Center, you have the right to:

  • Be treated with dignity and respect regardless of race, religion, age, sex, sexual preference, or ability to pay
  • Quality care from trained providers
  • Take part in making decisions about your care
  • Information in a language you understand
  • Be treated with your culture in mind
  • Have information about you kept private
  • File a complaint or grievance without retaliation
  • Enjoy the civil rights of all American citizens

Quote: "When we feel weak, we drop our heads on the shoulders of others. Don't get mad when someone does that. Be honored. For that person trusted you enough to, even if subtly, ask you for help." Lori Goodwin