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Crisis & Emergency

If you have a behavioral health emergency

It is important that care starts right away. Emergencies can include thoughts of harming yourself or others, severe reactions to medications, sudden increases in symptoms (such as hearing voices or intense sadness, anger, or panic), or withdrawal symptoms from alcohol or drugs.

To get help in a crisis, you can

Come to the Wellness Center or call our main number (928) 475‑1500 during business hours (Mon–Fri, 8:00–4:30). You can also go to the San Carlos Apache Healthcare Corporation ER at any time, call EMS (928) 475‑2388 , or the San Carlos Police Dept (928) 475‑2311 . You may also call the 24‑hour crisis line at (866) 495‑6735 .

Starting Services

To begin services

Adults: Contact the Peridot Wellness Center (928) 475‑1500 or the Bylas Wellness Center (928) 475‑3450 . For child services, contact the San Carlos Wellness Center (928) 475‑1500 and request an intake appointment.

This initial intake appointment

Takes about an hour and includes meeting with a trained case manager. Afterward, you will be assigned a counselor or therapist.

At your intake

You will sign consent and release forms that allow the Wellness Center to provide services.

Background information

Will be gathered to help create the right treatment plan. This is required by Arizona state regulations.

If you are court‑ordered for DUI treatment, you will complete two assessments: the MAST (paper survey) and the DRI‑2 (computer‑based). Staff can assist if reading is difficult.

Clients' Rights

When you begin services at the Wellness Center, your rights will be explained and you will be offered a written copy. In summary, you have the right to:

  • Be treated with dignity and respect
  • Receive quality care from trained providers
  • Participate in decisions about your care
  • Receive information in a language you understand
  • Have your culture respected
  • Have your information kept private
  • File a complaint without retaliation
  • Enjoy the civil rights of all American citizens

"When we feel weak, we drop our heads on the shoulders of others. Don't get mad when someone does that. Be honored. For that person trusted you enough to ask you for help." Lori Goodwin